Privacy Policy

Last modified December 27th, 2023

Introduction

This Privacy Policy is designed in accordance with the Hong Kong privacy law to assist you in understanding how Crocobit governed by Launchlab Limited, registration code 664620695, address Rm A222 3/F HANG FUNG INDL BLDG PH 2 Hunghom HK (“Crocobit”, “Company”, “we”, “us” or “our”) may collect, use, disclose, transfer and/or process the personal data you have provided to us and/or possess about you, as well as to assist you in making an informed decision before providing us with any of your personal data. By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

IF YOU DO NOT CONSENT TO THE COLLECTION AND PROCESSING OF YOUR PERSONAL DATA AS DESCRIBED IN THIS PRIVACY POLICY, PLEASE DO NOT PROCEED TO USE OUR SERVICES.

Definitions

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Services or parts of our Services
  • Crocobit (referred to as either "We", "Us" or "Our" in this Privacy Policy) refers to Lanchlab Limited, registration code 664620695, address Rm A222 3/F HANG FUNG INDL BLDG PH 2 Hunghom HK.
  • Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
  • Country refers to: Hong Kong administrative region, China.
  • Device means any device that can access the Services such as a computer, a cell phone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Services refer to the Website, apps and related services we offer.
  • Service Provider means any natural or legal person who processes the data on behalf of Crocobit. It refers to third-party companies or individuals employed by Crocobit to facilitate the Services, to provide the Services on behalf of Crocobit, to perform services related to the Services or to assist Crocobit in analyzing how the Services are used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to “Crocobit” accessible from https://crocobit.net/
  • Games mean activities that users can access, participate in through our Services and earn points for their activities.
  • You (individually and collectively, "users", "you" or "your") means the individual accessing or using the Services, or the company, or other legal entity on behalf of which such individual is accessing or using the Services, as applicable.

What Types of Data Do We Collect

Personal Data

While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address
  • Phone number
  • First name and last name
  • Identification number
  • Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Services.

Usage Data may include without limitation information such as your device’s Internet Protocol address (IP), computer/mobile device operating system and browser type, type of mobile device, the characteristics of the mobile device, the unique device identifier or mobile equipment identifier for your mobile device, the address of a referring website (if any), the pages you visit on our website and mobile applications and the times of visit, sometimes a "cookie" (which can be disabled using your browser preferences) and other diagnostic data. If you are logged in, this information is associated with your personal account.

Cookies

We use Cookies to track the activity on our Services and store certain information. These features help us improve our Website and the Services we offer, help us offer new services and features, and/or enable us and our advertising partners to serve more relevant content to you.

A cookie is a small file placed on your Device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Services. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Services may use Cookies.

When Do We Collect Your Personal Data

  • When you register and/or use our Services, apps or Website, or open an account with us;
  • When you submit any form, including, but not limited to, application forms or other forms relating to any of our products and services, whether online or by way of a physical form;
  • When you enter into any agreement or provide other documentation or information in respect of your interactions with us, or when you use our products and services;
  • When you interact with us, such as via telephone calls (which may be recorded), letters, fax, face-to-face meetings, social media platforms and emails, including when you interact with our customer service agents;
  • When you use our electronic services, or interact with us via our Services or use our Services. This includes, without limitation, through cookies which we may deploy when you interact with our Services;
  • When you grant permissions on your device to share information with our mobile application or Website;
  • When you link your Crocobit account with your Social Media Account or other external account or use other social media features, in accordance with the provider’s policies;
  • When you carry out operations through our Services (where applicable) or with our authorized third-party payment service providers;
  • When you provide us with feedback or complaints;
  • When you register for a contest, games or specific events;
  • During your gameplay; and
  • When you submit your personal data to us for any reason.

Why Do We Collect Your Personal Data

We may use, disclose and/or process Personal Data for the following purposes:

  • To conduct research, analysis and development activities which include, but not limited to, data analytics, surveys, product and service development and/or profiling, to analyze how you use our Services, to improve our Services and/or to enhance your customer experience.
  • To manage your Account and to manage your registration as a user of the Services. The Personal Data you provide can give you access to different functionalities of the Services that are available to you as a registered user.
  • To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application&aposs push notifications regarding updates or informative communications related to the functionalities, products or services, including the security updates, when necessary or reasonable for their implementation.
  • To provide you with news, special offers and general information about other services which we offer that are similar to those that you have already enquired about unless you have opted not to receive such information.
  • For business transfers. We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our Service users is among the assets transferred.
  • To prevent or investigate any actual or suspected violations of our Terms of Service, fraud, unlawful activity, omission or misconduct, whether relating to your use of our Services or any other matter arising from your relationship with us.
  • To respond to legal processes or to comply with or as required by any applicable law, governmental or regulatory requirements of any relevant jurisdiction, including but not limited to, meeting the requirements to make disclosure under the requirements of any law binding on Crocobit.
  • To deal with or facilitate customer service, carry out your instructions, deal with or respond to any inquiries given by (or purported to be given by) you or on your behalf.
  • To store, host, back up, whether for disaster recovery or otherwise, your personal data, whether within or outside of your jurisdiction.
  • For other purposes. We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience.

Who May See Your Personal Data

Apart from us, your data can and may be accessed by others in the following situations:

  • Service Providers. We may share your personal information with Service Providers to provide the Services on our behalf; to monitor and analyze the use of our Services; to perform Service-related services.
  • Authorities and other organizations. We may release or provide your personal data to the authorities and/or other organizations whether commercial or non-commercial, as permitted by law or when we believe that such release is appropriate to comply with the law; enforce or apply our rights; or protect the rights, property, or safety of our users or others in general. This includes exchanging information with other organizations to combat illegal activities and for fraud protection.
  • Business transfers. We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Crocobit assets, financing, or acquisition of all or a portion of our business to another company.
  • Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with us.
  • Advertising and social media partners. Our Services include features from our partners, such as advertisements and social media interaction tools. These partners may access your data and operate under their own privacy policies. We encourage you to check their privacy policies to learn more about their data processing practices. We may also share aggregate or anonymous information about you with advertisers, publishers, business partners, sponsors, and other third parties
  • Links to other sites. Our Services may contain links to other sites. If you click on a third party link, you will be directed to that site. Please note that these external sites are not operated by us. As such, we strongly advise you to review the privacy policy of these sites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.
  • Other users. when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With your consent. We may disclose your personal information for any other purpose with your consent.

Security

The security, integrity and confidentiality of your personal data are extremely important to us. We use commercially reasonable means to protect your personal data from unauthorized access or against loss, misuse or alteration by third parties. Even though we make good faith efforts to store and protect the personal data collected on the Services, there is no method of transmission over the internet or method of electronic storage that is 100% secure and reliable. Therefore, we cannot guarantee its absolute security.

Access To Your Personal Data

You have the right to access and correct your personal data held by us (subject to certain exemptions) if your personal data is inaccurate, incomplete, misleading, or not up-to-date. Should there be such a request, please contact us.

If you want to request access or correction to your personal data that may have been collected by our third-party partners that are acting as independent data controllers, you may find their contact information and the link to the relevant privacy policies at their respective sites.

Retention of Your Personal Data

We will retain your personal data as long as necessary to provide Services to you, or as required or permitted by applicable laws, such as tax and accounting laws. If you make a request for deletion of your personal data and we are certain that there is a valid basis for your request, we will endeavor to erase your personal data within 90 days from the date of your request or inform you if it may take longer.

However, your withdrawal of consent and/or request to delete personal data in our possession or control may mean that we will not be able to continue providing the Services to you, and we may need to terminate your existing relationship and/or the agreement you have with us.

Children’s Privacy

Depending on what country you are in, you must be over a certain age to use our Services. Please do not use our Services if you fall under the age defined as children in the country you are in.

We do not knowingly collect personally identifiable data from anyone under the age of 18. In the event that we discover that a child under 18 has provided us with personal data, we will delete the data immediately. If you are a parent or guardian of children under 18 that has provided us with personal data, please contact us immediately so that we will be able to take the necessary actions.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will post the latest policy on this page and update the effective date at the top of the page. Changes to this Privacy Policy are effective when they are posted on this page.

You are advised to review this page on a regular basis for any changes. If you object to any of the changes you should immediately stop using our Services and close any account you may have with us.

Contact Us

If you have any questions about this Privacy Policy, please, contact us via email [email protected]